Toronto-based lighting and heating solutions manufacturer Eurofase has promoted Mandy Gill to the position of director of Customer Services. Gill, who has been serving as interim manager for the customer care team, will now permanently lead this department.
Gill brings a unique blend of expertise and passion to her new role. With a strong finance background and a dedication to delivering exceptional customer care, she is well-equipped to enhance the customer experience and drive continued success for Eurofase.
In her expanded responsibilities, Gill will oversee both the Credit and Customer Care departments — two vital functions that directly impact the company’s valued customers. “Customer care is the foundation of our success at Eurofase,” she noted. “I am honored to take on this expanded role and work alongside our dedicated team to elevate our service and enhance the customer journey.”
Added Tony Davidson, president and CEO, “We are extremely fortunate to have Mandy in this role. Her unique combination of financial expertise and a passion for customer care makes her an outstanding leader. I am confident that Mandy’s leadership will propel the Customer Care department to new heights, ensuring we continue to deliver exceptional service to our customers.”
